My Citibank Simplicity+ Credit Card Application Review
Credit card is the least thing you should have if you wanted financial freedom or if you wanna get out debts. However, there are instances in our lives that we have emergency expenses.
It can be alarming and hard not to be able to pay for Utility bills, buy food and groceries after having some emergency expenses. Apparently, credit cards are the fastest way to get out of a sudden spiraling financial crisis.
It is the fastest way. If you already have a card. Of course if financial crisis happen before having a credit card it may take a while or even impossible.
The thing is applying for a credit card may take a month or two. At the same time if you had a issues in paying bills you may end up not getting approved for a card too.
This post is not about how to get approved for a credit card. Today, I’m going to share the full timeline of my Citibank Credit Card application for Simplicity+ Visa card. It is for those who are curious how long do Citibank process their card application.
Just so you are aware, this is going to be my 4th card ever. But my 2nd active card with separate credit limit. There’s a reason behind that which I’ll tell you later on.
Day 1 – November 02, 2018
When filling out their form make sure you have all details complete and accurate to avoid delays. Don’t falsify any information.
Since I have an existing card, I entered my card number on the form. That was a life threatening attempt, hahaha just kidding.
The thing is, I had a financial crash for the past two months. My baby’s first birthday, my unhealthy body strikes again and my baby broke my mom’s TV.
My mom is quite demanding with things. Instead of me paying for my card I was forced to get a home credit loan to replace her TV, my money was used to pay for the down payment. TV was used on my baby’s birthday for karaoke purposes.
I was also supposed to make a payment for my card and just use the limit for purchasing the ingredients for my baby’s birthday feast. However, she told me that it’s gonna be better to buy at the local wet & dry market in Zapote. I got sick and lead to absences without pay, and being sick required me to purchase some meds too.
It was a total crisis for me. I’m being able to pay just the minimum due and the finance charges I’m getting every month is about 600+ PHP. So that’s getting in to a deeper hole of financial disaster. So before it gets deeper and deeper, I applied for a second card to do a balance transfer.
Day 4 – November 05, 2018
I didn’t really check anything about the application on this day, but I got an email around 9 pm. I check my email around 1 am because my shift starts at 3 am. The email is not even about confirming that I got approved. But it gives an impression that it was.
The email was about welcoming me for an eStatement. I didn’t want to assume that time so I checked the application status.
Day 5- November 6, 2018
Technically it was day 4 because it’s 1 am. After seeing the email about the eStatement, I checked my application status. I can say that Citibank’s online facilities are quite secured because even in checking status it sends an OTP(one-time password).
On the status of the card application, it only says “Booked”. Their process is fast but really confusing. I thought when they say booked, it means that it is booked for checking or credit investigation or whatever.
I tried checking on the web and there’s only one forum that has this topic. And no one confirmed the accuracy of the answer. Usually when you go to forums, if the question was answered or resolved, there would be an indication or at least a comment that says it’s good. But there’s none.
I needed to have the confirmation which one is accurate because there are two answers that make sense. One says it’s booked for shipment and the other one says the same ideology as what I thought.
I’m so curious what it means, so I also asked a friend who used to work in Citibank. He’s offline that’s why I decided to call Citibank.
You’re right I should’ve called them instead of searching and chatting a friend.
However, Citibank doesn’t have a toll-free number. It sucks right? I think they are the only bank that doesn’t have a toll-free number. They have a chat support who can’t help me identifying what I am trying to find out.
So for the sake of knowing what’s the real deal, I called them using our landline in CAVITE. Since I can’t find an answer about the “Booked” status on Citibank’s card application status, I thought it would be nice to confirm and share it here.
Having that said, I was able to confirm that it was approved and booked for printing. And later on be shipped according to the rep.
Day 6 – November 7, 2018
Around 5pm, I received a text message that the card is about to be shipped via Air21. The tracking number is giving me an error when I checked it. Details were just loaded up after an hour.
If you encounter the same thing don’t panic. There are some parts on our job where we check tracking for orders and there are time that tracking numbers won’t have details for a while.
Maximum wait for tracking numbers to have details is within the day.
As per Air21’s website, deliveries in Cavite takes 1-2 business days. I have a feeling that this would arrive by tomorrow since we’re just in Bacoor, we’ll see.
Day 7- November 8, 2018
Around 2:30pm, I received the card. According to my husband the delivery guy went over earlier but they can’t release the card to him even I left my authorization letter and IDs.
As per the delivery guy and the note on the package, this is a face to face delivery. They also have a form from Citibank that I have signed, the guy said they’ll return that to Citibank.
So if you think you’ll not be at home during business hours, ask for the card to be delivered at your office.
Activation of the card
It’s very easy to activate the Citibank card. I just downloaded the app and registered for an account there. Just make sure you have the card with you when signing up because it is required.
After sign up, it asked me to activate the card and poof! It’s activated.
My first use
Since I can’t do balance transfer yet, I tried using it for our groceries. Since I found out at SM Appliance Center that they have “Buy Now, Pay Later” promo, I decided to invest on a laptop to maintain this blog.
I just recently posted why I hate installments, but I decided to get one for a laptop. There’s more opportunities that I can unlock if I have a laptop that’s why even I hate installments, I have to get it.
That was just 7 days
I should say that Citibank is the fastest bank that processes card applications. I thought it would be BDO, because my other card is with them. They processed my card in less than 30 days.
I’ve seen that there were a lot of bad feedback about how long it took them for the card to be received. But according to the delivery guy, if I failed to receive the card that time it may take a while for me to receive it.
Maybe those people who had a bad experience with receiving the card failed to be at home when the card is being delivered.